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Orders & Shipping

Shipping Terms & Conditions 

  • All orders will be processed between 3-5 business days. You will be contacted if an item is out of stock or if we need further credit card verification.

  • Once your order has been shipped you will receive an email with your tracking number. 

  • Orders will not be refunded for packages that are not accepted by the recipient 

  • Orders can not be canceled once shipped

  • ElleSea Ray is not responsible for stolen/lost packages that are confirmed to be “delivered” by tracking. The customer is responsible for loss or damage of these items.

  • All orders are considered final sale. We do not accept returns at this time.

Shipping Rates 

U.S. Domestic shipping 

  • USPS options will be available at check out

International Shipping 

  • Shipping rates depend on the country of origin

  • When placing an order for international shipping, the customer agrees to pay all taxes and customs duties when the package arrives in the customers country

  • International orders may take a little longer ship due to the process of going through international customs, keep this in mind when estimating delivery.

  • ElleSea Ray is not responsible for these extra costs.